frequently asked questions

Shipping

How long does it usually take to ship my order?

If in stock, the next business day

Do you provide a tracking number?

Yes, after the merchandise has been shipped

How much is shipping?

All depends on the weight and size of box which can be calculated at checkout.

Do you ship internationally?

Yes. International shipping charges are passed through to the customer.

What is your return policy?

There is a 10% restocking fee on returns

Do you offer any type of warranty?

Yes, if the manufacturer has one

Do you offer any bulk discount?

Not specifically. We have a 5-tier pricing system. Please call for more details!

What happens if a product I order is out of stock?

Goes on backorder until available

Can I cancel an order after it’s been placed?

Yes, if the order hasn’t been shipped

Can I update an order after it’s been placed?

Yes

Can I place an order over the phone?

Yes, give us a call 1-773-283-2550 or 1-800-305-4393

Do you accept orders from companies and individuals?

Yes

What is the best way to reach you?

Call Us 1-773-283-2550, 1-800-305-4393
Email Us info@beatlas.com
Representatives are available to serve you:
Mon-Fri: 6 AM - 5 PM (CST)

What hours are you available?

Our store hours are:
Monday - Friday: 6 AM - 5 PM
Saturday: 6 AM - 12 PM
Sunday: CLOSED

Can you help me with product recommendations?

Yes, give us a call 1-773-283-2550 or email us at info@beatlas.com

THOUSANDS OF PRODUCTS

We carry everything you need from the top brands in the industry.